Q1:Are you a trading company or manufacturer ?
A1:We are a professional factory with 19 years experience in the field of High and low Voltage switch gear, Substation,transformers,cable distribution box ,electric vehicle charging station and various electrical equipment.
Q2:What is payment term?
A2:30%T/T in adcance,70% before shipment , West union,L/C are also acceptable.
Q3:How about delivery time?
A3:Usually it will take about 15-20 days.
Q4:How do you solve quality problems?
A4:Please porvide detailed photoes of quality problems, our technical and quality testing department will analyse. we will make a satisfied soluton within 2 days.
Q5:May l know warranty time?
A5:In 12 months since BL date.
Q6:Do you accept product customization?
A6:Yes,of course. Please provide specific drawings or parameters,we will quote you after evaluation.
Q7:Can you make our design and put our logo on the products?
A7:Yes, we can make your design and put your logo on the products.
Q8:Does the product meet the local customs clearance standards?
A8:Our products have been sold in large quantities all over the world, and all products have passed the relevant certifications recognized by the local government. In addition, we provide standardized product information and packaging to ensure full compliance with local customs clearance requirements.